Simply click the “Add to Cart” button located next to the product of choice. It will be added to your order and shown inside of your shopping basket. If you want more than one item, just change the quantity field from zero (0) to your desired number and click on the update cart button. You can continue shopping or click on the checkout button when you have all the desired items in your shopping cart. You can remove items from your cart by clicking on the trashcan icon next to the item you want to delete.
Solutionsgram Software Products come with a 30-day money back guarantee. If you are not satisfied with your purchase for any reason, call us within 30-days of purchase for a full refund.
Before you return a product
If you are having issues with a product, there may be other options before you return it:
Downloadable Software
Returns for downloadable software products will be honored for thirty (30) days from the date of purchase.
To return downloadable software:
Return and exchange process
Eligible returns and exchanges must be accompanied by the original receipt, the original documentation, instruction manuals, registration, disc and any components (including cables and accessories if any) and the original packaging. Failure to include such items may prevent or delay your refund. When you make an eligible return, we will credit the full amount, less the original shipping charges, to the original method of payment. HGI reserves the right to deny any return or exchange for any reason.
Shipping
We work extremely hard to get your order processed within 1-2 business days. We ship most items TCS Service with a trackable delivery time of 2-3 days.
Refund Policy
Solutionsgram Software Products come with a 30-day money back guarantee. If you are not satisfied with your purchase for any reason, call us within 30-days of purchase for a full refund.
Before you return a product
If you are having issues with a product, there may be other options before you return it:
1 Contact your Solutionsgram representative for assistance
Downloadable Software
Returns for downloadable software products will be honored for thirty (30) days from the date of purchase.
To return downloadable software:
Return and exchange process
Eligible returns and exchanges must be accompanied by the original receipt, the original documentation, instruction manuals, registration, disc and any components (including cables and accessories if any) and the original packaging. Failure to include such items may prevent or delay your refund. When you make an eligible return, we will credit the full amount, less the original shipping charges, to the original method of payment. HGI reserves the right to deny any return or exchange for any reason.
Shipping
We work extremely hard to get your order processed within 1-2 business days. We ship most items TCS Service with a trackable delivery time of 2-3 days.
Refund Policy
Solutionsgram Software Products come with a 30-day money back guarantee. If you are not satisfied with your purchase for any reason, call us within 30-days of purchase for a full refund.
Before you return a product
If you are having issues with a product, there may be other options before you return it:
Contact your Solutionsgram representative for assistance.
Downloaded Software
To obtain a refund on a product that was delivered to you by online download, you must adhere to the following guidelines.
All returns for downloaded software must be pre-authorized by Solutionsgram as described below. Your right to obtain a refund for downloaded software lasts only for a limited time. Your request for a Return Merchandise Authorization Number (described below) must be made to Solutionsgram within 30 days of the date Solutionsgram made the software available to you for download (the “Purchase Date”), and Solutionsgram must receive, at its offices, your fully completed and signed Affidavit of Software Destruction within 35 days of the Purchase Date. No refund will be made until the Affidavit has been received by Solutionsgram or if the time requirements described above are not met. Solutionsgram is not responsible for lost or misdirected mail, delays for downloading, or other communication system delays.
Products not purchased directly from Solutionsgram must be returned to the place of purchase (Web store, etc.) and are subject to the return policies of the place of purchase.
If the manual and CD for the software were purchased in the form of a Download Kit at time of the download software purchase, its return will be required (and a refund given) as a part of this return process.
To receive a refund for downloaded software purchases from Solutionsgram, you must obtain from Solutionsgram an Affidavit of Software Destruction (described below), and complete and return the Affidavit to Solutionsgram along with the manual and CD if the Download Kit was purchased. No credit will be issued for incomplete or non- Solutionsgram component returns. You must also destroy all copies of the software you may have made or stored in any place, as well as uninstall the software from any computers owned or controlled by you where you have installed the software. Once you have returned the Affidavit of Software Destruction to Solutionsgram (and the Download Kit, if applicable), all licenses you may have to use the software will be immediately terminated, and any further use of the software will be an infringement of copyrights as well as other intellectual property rights.
All Affidavits of Software Destruction must have a Return Merchandise Authorization Number (RMA #) issued by Solutionsgram clearly displayed on the form. To receive a RMA #, e-mail us at return@ Solutionsgram.com, You must provide sufficient information for Solutionsgram to be able to identify your transaction, such as the Solutionsgram order number and/or invoice number and/or date of transaction given to you when the download was ordered. If Solutionsgram is able to identify your order, and the request is made within the timeframe discussed above, you will be given a RMA # as well as a copy of the Affidavit of Software Destruction ready for completion and return to Solutionsgram.
At Solutionsgram we recognize that privacy is significant. This Privacy Policy (“Policy”) applies to your use All Application on all platforms.
Solutionsgram has created this Policy to explain our privacy practices so that you will understand what information about you is collected, used and disclosed with respect to the Applications, the Services and the Site.
By using Application, the Services or the Site, you consent to the privacy practices described in this Policy. This Policy covers our collection, use and disclosure of your information through the Applications, the Services and the Site.
It does not cover any collection, use or disclosure by third parties through any applications, Web sites, products or services that we do not control or own, such as Facebook, or any third party features or services made available via an Application, the Services or the Site. All trademarks, trade names, and logos of third parties featured on the Applications or the Site belong to their respective owners.
WHAT KIND OF INFORMATION WE COLLECT
Personal Information.
We do not collect Personal Information. “Personal Information” is information that identifies you or another person, which may be transmitted or received when you use an Application. Personal Information includes your geographic location information, names, physical addresses, email addresses, telephone, fax, SSN, information stored within your Device and other information you transmit or receive using an Application which identifies you or another person.
Non-personal identification.
We may collect non-personal identification information about Users whenever they interact with our apps. Non-personal identification information may include the type of your phone and technical information about Users means of connection to our apps, such as the versions of phone model and other similar information.
Session and Usage Data.
“Session and Usage Data” is information about your use of an Application and includes, without limitation, connection and service-related data submitted to us through your use of an Application. Session and Usage Data includes information relating to the connection request, server communication and data sharing, including network measurements, quality of service, and date, time and location of the bump. We also may aggregate Session and Usage data as described in Aggregate Information below. Please note that Session and Usage Data does not include any Personal Information nor does it include Content you may transmit or share through the use of an Application (such as photos, contacts, calendar appointments, etc.).
Log Data.
When you interact with us or use an Application our systems may automatically collect your unique User Device number and the dates and times of your use (“Log Data”).
Aggregate Information.
“Aggregate Information” is data we collect about a group or category of services or Users from which individual User identities have been removed. In other words, information on how you use the Applications may be collected and combined with information about how others use the Applications, but no personally identifiable information will be included in the resulting Aggregate Information. Aggregate Information helps us understand trends in our Users’ needs so that we can better consider new features or otherwise tailor the Applications.
HOW WE USE COLLECTED INFORMATION
Personal Information-
Since we do not collect Personal Information, we may not use your personal information in any way.
Non- Personal Information.
We may use Non-Personal Information for any purpose as below:· To personalize user experience- We may use your Non- Personal Information to understand demographics, customer interest, and other trends among our Users;. To help develop our service- We may use Non- Personal Information to provide, maintain, improve and modify the Applications and develop new services;
To further develop Solutionsgram business. We may use Non- Personal Information for promotion and marketing purposes.
HOW YOUR INFORMATION MAY BE DISCLOSED
Personal Information.
In general, we use Session and Usage Data internally to serve our Users and enable them to take maximum advantage of the Applications, the Services and the Site. We do not store Personal Information and therefore we do not disclose your Personal Information.
Non-Personal Information.
We may disclose Non-Personal Information to our trusted partners who shall comply with this privacy policy and the relevant privacy laws. We do not combine Non-Personal Information with Personal Information (such as combining your name with your unique User Device number).
THIRD- PARTY SITES
In general, the Applications third party information (such as your Facebook account information) through application interfaces. We may provide links to third-party Web sites, such as Facebook, as a service to our Users. The Site may also carry advertisements from other companies. When you click on links of third parties in an Application, you may leave the Application. We do not collect your information on and through and This Policy does not address, and we are not responsible for, the privacy practices of Web sites operated by third parties, whether they are linked to or otherwise accessible from an Application. The inclusion of a link or accessibility of third party Websites does not imply endorsement of such third party Website by us.
USERS WITH WHOM YOU SHARE YOUR INFORMATION
we cannot control the actions of other Users with whom you share your information. We cannot, and do not, control the information you share with other Users using an Application or how such other Users will use or share such information. We are not responsible for third party circumvention of our security measures.
SECURITY:
Solutionsgram is very concerned about safeguarding the confidentiality of your information. We do not collect Personal Information, and we employ administrative, physical and electronic measures designed to protect your Non-Personal Information from unauthorized access and use. Please be aware that no security measures that we take to protect your information are absolutely guaranteed to avoid unauthorized access or use of your Non-Personal Information which is impenetrable.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organizations, including trade union memberships) on or through an Application or otherwise to us.
CONTACTING US / REPORTING VIOLATIONS
If you have any questions or comments about this Policy or our privacy practices, or to report any violations of the Policy or abuse of an Application, please contact us at info @Solutionsgram.com
CHANGES TO THIS PRIVACY POLICY
We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time. You must review this Policy on a regular basis to keep yourself apprised of any changes. If you do not agree to any modifications to this Policy, your sole recourse is to immediately stop all use of all Applications, the Services and the Site. Your continued use of any Application, the Services or the Site following the posting of any modifications to this Policy will constitute your acceptance of the revised Policy. Please note that none of our employees or agents has the authority to vary any of our Policies.
Welcome to Solutionsgram Software House. By using Solutionsgram Software House, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The term “Solutionsgram Software House” or “us” or “we” or “our” refers to Solutionsgram Software House.com, the owner of the Web site. The term “you” refers to the user or viewer of Solutionsgram Software House.com
Acceptance of Agreement.
You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.
Policies
All policies, rules and regulations are the final decision of Solutionsgram Software House.com. We reserve the right to modify, add or change any policies as we deem necessary at any time. All members agree that they will not hold Solutionsgram Software House.com liable for any items or policies within this program.
Partly Refund
We at Solutionsgram Software House.com strive to keep our customer happy with their every purchase. If you are, for any reason, not entirely happy with your purchase for particular service, we will cheerfully issue a partly refund for a particular service. Refund issued only till the drafting of Website or software initial Phases, once SRS or Draft design approved or Launching of website is made we not Refund any money
E.g.
Customer paid Hosting+ Domain Fee then paid us for Website Design, We create a draft design or SRS Document with few designs. On this stage cancellation means you will only get 70% refund of Except the Hosting and Domain fees.
Refunds
Refund policy includes a refund of the initial amount if the client is not satisfied with the prototype which is demonstrated before we actually publish the design to HTML and start any programming.
We demonstrate our work using one of our links so you can review everything before making complete payment and asking us to deliver the website on our server or any 3rd party hosting. Once you make the complete payment, the same copy of website would be delivered. The refund cannot be claimed after the website has been delivered to you. A website will be considered to be delivered if it has been posted on your desired hosting, our hosting, sent to you as a downloadable link or given to you in any storage media like Flash Drive, Zip drive, CD etc.
All domain and registration fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term.
Abuse
We will not tolerate any abuse against Solutionsgram Software House at all whether it is word of mouth or the internet or anywhere else. Negativity or use threatening or defamatory language towards our company or staff members will not be tolerated at all and if any customer is found to be spreading negativity against us of using abusive or threatening language, then we can cancel his or her order without any further notice. The content/idea/theme of a web site is provided by client. Solutionsgram Software House can just help you in actual conceiving the idea. You agree that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise in violation of ANY law.
Payment Dispute/Claims
Solutionsgram. is a company having different divisions offering different services. If any client opens a claim/dispute against any of our services or websites, then we can halt/cancel your service in any of the divisions. We can also terminate any service of clients from any of the divisions/websites if payment is due without any further intimation.
48 Hour Turn Around
Draft Design within 48 Hours is subjected to working days. (Holidays or Sunday is not considered in it).This guarantee is excluded in critical situation of natural calamities and human created accidental situation.
Image Reseller Rights
We use Royalty free graphics and images for website or any graphics. However, Images used are with single use license so you cannot use your graphics for multiuse. If you want to use the reseller rights graphics please inform use in advance while placing the order. We use Images and graphics from www.123rf.com & www.bigstockphoto.com and we are bound to follow their term and conditions. Rights package, you must inform Solutionsgram Software House.com before services begin in order to assure proper image licensing is used. www.123rf.com & www.bigstockphoto.com
Unlimited Revision
We provide unlimited only on the draft design. No revision will be provided once the design is confirmed.
Free Lifetime Backups
We keep the back up of all the files and design which we design for our clients. However we are not responsible for the loss of date due to malfunction of computer or storage devices we use or the loss of data due to natural calamities or fire.
We reserve the right to refuse service to anyone. We may also make changes to these rules, regulations, and policies at any time.
Payment Terms:
We accept 100% Advance for projects under $500.However project that exceed $500 can be done in partly payment. Please make sure you pay to the correct ID , We are not responsible for any wrong payment.
We use Payment option as Bsecure, Pakistani Banks and Other Options Listed Here. Please kindly check their terms of use before making any payment.
Branding
. At the bottom of each page of the client’s web site will be placed a Solutionsgram Software House logo and the words “This web site designed, created, Powered, hosted and maintained by Solutionsgram Software House” or similar will be shown and a link to the any web site owned by Web Design web site will be active. The clients of Solutionsgram Software House don’t have rights to get this removed in any form. Still if you want to remove it please send us an email on” info@Solutionsgram.com. It may cost you extra charge around 30%. Of the Software or Website. In case the credits are found to be removed from a web site, Solutionsgram Software House will cancel the contract of free life time after sales service/support and take a legal action
Web Application or Software Support.
We only provide support for limited hours on any of our software or web applications after that we charge for new hours as the Web or Software Applications depends on Debugging, testing, creating new Modules for System stabilization in some cases.
Source File
We used to provide free Source file earlier, however sometimes other programmers or Competitors Copies and sell the same scripts which create ambiguity for us as well clients. For owning any source file Solutionsgram Software house have rights to Create a new invoice for source files. This Price totally depends upon nature of Web Application or Software
Testimonials
On Google or Facebook or on our website, All Testimonials or Feedbacks are from our clients side and we put after they allow us to put positive feedbacks. We not list any of Feedback personally
Language
We have the right to cancel your order or not provide you any refund if any abusive/offensive language is used in your communication with us.
E- Commerce and Security
Where Project involves E-commerce functionality, client must ensure that suitable arrangements are in place to maximize security levels with regard to financial and personal information relating to the users of Project. Solutionsgram Software House has a very strict policy of securing the confidential information submitted by client during the process of Web Design and Development. However Solutionsgram Software House doesn’t take any responsibility for leakage or misuse of any information. So far, no claim or complain ever has been submitted to Solutionsgram Software House regarding this.
Completion Date
Solutionsgram Software House and Client undertake to work together to complete Project within the timescale defined in the specification. Solutionsgram Software House will inform client on project progress and will always endeavor to meet the defined milestones. Client must also supply all source materials to timescale, failure to provide source materials or respond back within 30 days of the specified timescale will be sufficient grounds for Solutionsgram Software House to cancel the agreement and retain any deposits or stage payments made thus far as cancellation fees.
Limitation of liability
Solutionsgram Software House will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Web site.
In purchasing domain names on behalf of the client, Solutionsgram Software House are acting solely as the clients agent and accepts no responsibility for the continuance or otherwise of that registered domain name.
Backups and Data loss:
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. We also do backups as well maintain website with a minimal charges per year in which Cpanel and Server details kept with Solutionsgram Software House and we not Provide it to client at any stage to ensure 100% Protection of data. Client only Owns or get Admin panel or Control panel of Data from which only customizations are possible
Cancellation
Solutionsgram Software House and Hosting Services reserve the right to cancel an account at any time.
If the client delays commencement of work for more than 30 days from payment of the deposit Solutionsgram Software House reserves the right to make a surcharge to cover additional time and price increases since the original quote.
In the event of a dispute regarding the design of the web site or withheld or late payment Solutionsgram Software House reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved.
Solutionsgram Software House reserve the right to change any part of this agreement without notice and your use of the Web site will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
To Your Success,
Admin
Solutionsgram