At Solutionsgram, we want our customers to be satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we offer a return policy that allows you to return your purchase within a certain timeframe.
To be eligible for a return, your purchase must meet the following criteria:
The software must be unused and in the same condition that you received it.
The software must be returned in its original packaging.
You must have proof of purchase, such as a receipt or order confirmation.
If you wish to return your purchase, please contact our support team within 30 days of your purchase to initiate the return process. You can contact us via email, phone, or chat.
Once your return is approved, we will provide you with a return authorization number and instructions for returning the software. You will be responsible for the cost of shipping the software back to us.
Once we receive your returned software, we will inspect it to ensure that it meets our return eligibility criteria. If the software meets our criteria, we will process your refund within 10 business days. Your refund will be issued to the original payment method used to make the purchase.
If your return is not eligible for a refund, we will contact you to discuss your options.
At Solutionsgram, we are committed to providing excellent service to our customers, including our return policy. If for any reason you are not completely satisfied with your purchase, please contact our support team within 30 days of your purchase to initiate the return process. We will work with you to ensure that your return is processed quickly and efficiently.